Customers at the heart of everything!
October 2021
Last night we won a Silver Award at the UK Customer Experience Awards 2021 for our entry Customers at the Heart of Everything!
We presented our entry last Thursday (7th October) and the winners were announced yesterday (14th October) evening. We were up against the following companies in our category;
• The AA (won Gold)
• Flipdish
• The Co-op
• Atomy UK
• CODE Student Accomodation
• Openreach
• Warmworks Scotland LLP
This is a brilliant result for us all, the entry reflected on the hard work across the business over the last 18 months to make sure we continued to give our customers (new and old) what they wanted at a time when they needed us the most.
Its been a challenging period for many businesses over the past 12 months, with supply chain and manufacturing issues, however this award is recognition that with a lot of hard work, passion and care we have always kept our eyes on the prize and ensured our customers are number one.
A great end to our National Customer Service Week celebrations!
Celebrating National Apprenticeships Week 2024
National Apprenticeships Week #NAW2024 is a week-long celebration that brings together businesses and apprentices across the country to shine a light on the positive impact that apprenticeships make to individuals, businesses and the wider economy.
FY23 impact report
Exciting news!
Over the past few months we’ve been working on collating our very first impact report, to showcase the amazing initiatives and the impactful social work carried out during FY23.
Back 2 School Volunteering at HAF
This week nurseries, schools and colleges re-opened their doors after the Christmas break and last week some of our CX team spent time volunteering at a local holiday club offering a helping hand, or two!