Customers at the heart of everything!
October 2021
Last night we won a Silver Award at the UK Customer Experience Awards 2021 for our entry Customers at the Heart of Everything!
We presented our entry last Thursday (7th October) and the winners were announced yesterday (14th October) evening. We were up against the following companies in our category;
• The AA (won Gold)
• Flipdish
• The Co-op
• Atomy UK
• CODE Student Accomodation
• Openreach
• Warmworks Scotland LLP
This is a brilliant result for us all, the entry reflected on the hard work across the business over the last 18 months to make sure we continued to give our customers (new and old) what they wanted at a time when they needed us the most.
Its been a challenging period for many businesses over the past 12 months, with supply chain and manufacturing issues, however this award is recognition that with a lot of hard work, passion and care we have always kept our eyes on the prize and ensured our customers are number one.
A great end to our National Customer Service Week celebrations!
Findel announces key leadership appointments: Carl Barber as Finance Director and Zoe Reuter as Chief Operating Officer
We are delighted to announce two key leadership appointments at Findel, further strengthening our team as we continue to drive innovation and growth.
Findel achieves new milestone in sustainable logistics with DPD UK
At Findel, we are excited to share a significant milestone in our sustainability journey. Through our valued logistics partner, DPD UK, we achieved an impressive 33,702 deliveries in June using electric-only vehicles, marking our highest monthly total ever! This remarkable effort resulted in a reduction of over 9.3 tonnes of CO2 emissions (9.302 MtCO2e) in just one month.
Celebrating a green milestone: Findel plants over 5,000 trees with Ecologi
At Findel, we’re thrilled to announce a significant milestone in our sustainability journey – we have successfully planted over 5,000 trees in partnership with Ecologi! This achievement is a testament to our commitment to making a positive impact on the environment and fostering a sustainable future.