Customers at the heart of everything!
October 2021
Last night we won a Silver Award at the UK Customer Experience Awards 2021 for our entry Customers at the Heart of Everything!
We presented our entry last Thursday (7th October) and the winners were announced yesterday (14th October) evening. We were up against the following companies in our category;
• The AA (won Gold)
• Flipdish
• The Co-op
• Atomy UK
• CODE Student Accomodation
• Openreach
• Warmworks Scotland LLP
This is a brilliant result for us all, the entry reflected on the hard work across the business over the last 18 months to make sure we continued to give our customers (new and old) what they wanted at a time when they needed us the most.
Its been a challenging period for many businesses over the past 12 months, with supply chain and manufacturing issues, however this award is recognition that with a lot of hard work, passion and care we have always kept our eyes on the prize and ensured our customers are number one.
A great end to our National Customer Service Week celebrations!
Findel lends another hand at Corrie Primary School
After a successful first week of volunteering in May, our colleagues at Findel have returned once more to Corrie Primary School to help finish what they started.
For the entire week from the 11th of July to the 15th, various teams have travelled over to the school and spent the week helping out as well as continuing to develop the sensory garden they began in May. This has included painting fences, wildflower planting, creating a music wall & packing up and loading their van ahead of their garden at the RHS Tatton show…
Findel hosts its first ever Findel Fest
Friday the 27th of May was a day to remember, with Findel hosting its inaugural Findel Fest at Werneth Low Golf Club.
After a challenging few years, Findel decided to show its appreciation for everyone’s hard work by throwing a festival themed summer party, complete with barbecue burgers, fairground games, a face painter, an ice cream van and a live DJ playing tunes all afternoon…
The Findel team climbs Snowdon for Derian House
On the 17th of June, 18 brave hikers from all across Findel’s departments trekked up Britain’s highest summit, Mount Snowdon, in the name of Derian House Children’s Hospice. Our 18 intrepid climbers were Claire Woolley, Gary McDowell, Mark Whittaker, Alan Harding, Paul Clarke, Mike Box, Kate Clayton, Gary Hadfield, Lisa Holmes, Danielle Cloake, Chris Gibson, Rob Fox, Tom Edwards, Richard John, Alan Doherty, Trisha Mistry, Rachael Tansey-Brown, Anita O’Malley, Heva Simpson and our CEO himself, Chris Mahady…