Our People


Our People are fundamental to the success of our Group.

The Group seeks to set objectives, monitor performance and determine the development needs of its staff, aiming to ensure consistency and to enable our people to understand their contribution to the Group objectives. Both businesses have engagement programmes which encourages people’s involvement in the business.

We try where possible to offer flexible working solutions which help to maintain a balance between work and life outside of the workplace. With the exception of a few members of staff in Asia, the Group is a UK-based employer. Many of our sites are in multi-cultural areas of the UK and we operate a fair, equal opportunities employment culture which embraces multi-culturalism, equality and diversity. The needs of specific groups are identified and addressed with, for example, prayer facilities and employee information in foreign languages where appropriate.

Gender diversity is also important. 26% of the senior management team are female, whilst this figure increases to 54% across the entire workforce. The table below details these figures at year end:

   Male  %  Female %
  Senior Management  83  74  29  26
  All Employees  795  46  920  54

Learning and development is also an important part of our People strategy and Express Gifts and Findel Education offer NVQ's and role-specific training programmes. Findel Education also has a dedicated training function that supports the development needs and succession planning of the business, together with measuring the employee and customer experience.

Findel Education also recognises the importance of giving customers the protection of knowing our people are suitable to work within the education sector and as such the entire sales force and relevant members of the Marketing and Trading teams are DBS checked.

Several staff benefit schemes exist which offer retail discounts and vouchers, technology discount schemes, reduced cost gym membership, NHS checks for the over 40’s and a cycle to work scheme, promoting health and wellbeing.

Related links

Board of Directors

Overview of Our Operations

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