Health & Safety


The Group has a comprehensive structure to assess, monitor and mitigate health and safety risk within the business. The health and safety policies and procedures are available to all employees via the divisional intranets.

The focus on health and safety continues to show benefits with a fall in both the number of incidents and the number of lost days of 30% in 2013/14. The number of RIDDOR incidents (Reporting of Injuries, Diseases and Dangerous Occurrences Regulations) has remained the same but these are significantly less than comparable industry figures published by RoSPA.

All areas of the business operate a twelve month rolling risk assessment programme run by a qualified Health and Safety professional. This approach allows for greater focus on individual areas of health and safety. Each site receives several inspections during the year.

A major health and safety improvement which was completed in May 2013 was the complete replacement of the sprinkler system in a significant area of Express Gift’s main site in Accrington. Additionally an additional new full-time Health and Safety Manager has been recruited into the Group focussing primarily on the Express Gifts risks.

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